![]() ![]() You can connect the GoPro to another USB port of the PC or another PC directly and see whether the issue disappears. There is something wrong with your USB ports on the computer.If the new USB cable can work, then you can make sure the old one is damaged. ![]() Then you can try to use another USB cable to connect the computer and GoPro. In this case, you can unplug the USB cable from both the computer side and the GoPro side, and then plug it again to solve the problem. You accidentally let the USB cable loose at the computer or GoPro’s port.And there are three situations you may meet: So, you should try to check the connection between the two devices first. Sometimes our computers don't recognize the GoPro because there are some errors in the connection between the computer and the GoPro. Read More Solution 1: Check the Connection Between the GoPro and the Computer ![]()
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